FAQs

Our residential cleaning service covers a wide range of tasks to ensure your home is spotless. This includes dusting, vacuuming, mopping, bathroom cleaning, kitchen cleaning, appliance cleaning, and more. We can tailor our services to meet your specific needs.

The time required to clean your home depends on various factors, including the size of your home, the level of cleaning needed, and any specific requests you may have. We'll provide you with an estimated time frame based on these factors during the initial consultation.
Our pricing structure for residential cleaning is as follows: $39 per hour per cleaner, including cleaning supplies, with a minimum booking of 3 hours. For office, commercial, or other cleaning services, we charge $39-59 per hour per cleaner, including cleaning supplies, with the same minimum booking requirement.

We also offer discounted rates for recurring cleaning services. Depending on the frequency of cleaning (daily, weekly/bi-weekly, monthly), you can enjoy a discount ranging from 2.5% to 10%.

For out of city cleaning, we charge $1.00 per km for travel/gas/vehicle as one-time fee (mobilization & demobilization). We calculate distance from downtown to downtown.

Our availability spans all seven days of the week, from 8 am to 8 pm, ensuring flexibility to accommodate your schedule.

We understand that comparing prices among different cleaning companies can be challenging. Therefore, we strive to provide clarity by basing our charges on the time required for the job. When you reach out to us, we will be happy to discuss your specific cleaning needs over the phone and provide you with a more accurate cost estimate.

At our company, we aim to ensure transparency and offer a comprehensive understanding of the cost range for your cleaning requirements.
Indeed, we acknowledge that without physically assessing the current state of your home, we can only provide an estimated duration for the cleaning process. However, if our estimated timeframe aligns with your budget, we are committed to making every effort to complete the cleaning to the best of our ability within the anticipated time frame.

Scheduling a cleaning appointment is easy! Simply contact us via phone, email, or through our website, and we'll be happy to assist you. We'll work with you to find a convenient date and time for your cleaning service.
We take pride in using our own selection of high-quality cleaning products, all of which are eco-friendly and safe for your family and pets. You can rest assured that our cleaning solutions prioritize the well-being of both your loved ones and the environment.

While we do have our vacuum and mop for hygienic purposes. If you prefer to provide your own vacuum and mop, we are more than happy to accommodate your preferences, and we will gladly use them during our cleaning sessions.

However, please note that for clients seeking occasional or one-time cleaning, we are fully equipped with our own set of cleaning supplies and equipment. So, if you prefer the convenience of us providing everything needed for the job, rest assured that we are fully prepared to deliver exceptional cleaning results.
It's entirely up to you whether you'd like to be present during the cleaning appointment. Many of our clients prefer to provide us with access to their homes and go about their day while we clean. Rest assured, our team members are trustworthy professionals who will respect your privacy and property.
Yes, we occasionally offer discounts and promotions to our valued customers. Be sure to check our website or follow us on social media for the latest deals and specials. Additionally, we offer referral discounts for clients who refer friends and family to our service.
We offer convenient payment options to accommodate your preferences. You can choose to pay via Interac e-transfer, credit card, or bank payment. Please note that taxes will be added to the hourly rate, ensuring transparency in our billing process.